Terms of Service

By creating a Playsway account or otherwise using the service, you agree to these Terms of Service and our Privacy Policy. If you don’t agree, don’t use Playsway.

Playsway is a platform for DJs, labels, and artists to promote, distribute, and track music — including campaign email delivery, promo links, submissions, fan communications, and analytics. We may add, modify, or remove features over time.

• You must be at least 16 years old to use Playsway.
• You’re responsible for keeping your password secure and for activity on your account.
• Notify us immediately if you suspect unauthorized access.
• Don’t create multiple free accounts to bypass plan limits.

Paid plans and add-ons are billed on a recurring basis through Stripe. By subscribing you authorize recurring charges until you cancel. You can cancel at any time from Settings → Billing; cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are non-refundable.

You agree NOT to use Playsway to:

• Send unsolicited bulk email (spam) or contact people who have not opted in.
• Upload, send, or link to content you don’t have rights to distribute.
• Harass, defame, or infringe on anyone’s rights.
• Attempt to breach security, probe for vulnerabilities without authorization, or disrupt service.
• Scrape or enumerate data beyond normal product use.
• Resell Playsway or wrap it in a derivative product without permission.

We may suspend or terminate accounts that violate these rules and may cooperate with legal authorities when required.

You retain ownership of the audio, artwork, text, and other content you upload to Playsway. By uploading, you grant us a limited, worldwide license to host, process, transmit, and display that content solely to operate the service on your behalf (e.g., streaming previews to your campaign recipients, generating waveforms, serving smart link pages). This license ends when you delete the content or close your account, except to the extent recipients have already received it or we need to retain it for backups or legal compliance.

You represent that you own or have the rights to everything you upload, and that distributing it via Playsway does not infringe anyone’s rights.

The Playsway brand, software, design, and documentation are ours (or our licensors’). Nothing in these Terms grants you rights to our IP beyond what’s necessary to use the service.

Playsway integrates with third parties (Stripe, AWS, Google OAuth, etc.). Their terms apply to interactions with their services. We’re not responsible for third-party outages or policy changes, but we’ll try to route around them where possible.

You can delete your account at any time. We may suspend or terminate accounts that violate these Terms, pose a security risk, or remain inactive for extended periods. On termination, we’ll stop accepting new data from your account and delete it after the retention period described in the Privacy Policy.

Playsway is provided “as is” and “as available”. We don’t warrant that the service will be uninterrupted, error-free, or meet every specific requirement. To the maximum extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, Playsway’s total liability for any claim arising out of or relating to these Terms or the service is limited to the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) US $100. We’re not liable for indirect, incidental, special, consequential, or punitive damages.

You agree to indemnify and hold Playsway harmless from claims, damages, and expenses arising from your content, your use of the service, or your violation of these Terms.

These Terms are governed by the laws of the jurisdiction in which Playsway is incorporated, without regard to conflict-of-law principles. Disputes will be resolved in the courts of that jurisdiction, except where applicable consumer protection laws grant you the right to bring a claim in your place of residence.

We may update these Terms as the product evolves. Material changes will be announced in-app or by email at least 30 days before taking effect. Continued use after changes go live means you accept the updated Terms.

Questions? Email [email protected].